UUM Barbershop

1. Ideation Process (Lego Serious Play) To conceptualize the core functionality and user experience of the UUM Barbershop Application , our team conducted an Ideation Process using the Lego Serious Play (LSP) method . Instead of diving directly into digital interface wireframing, we utilized physical and digital Lego components to model abstract customer frustrations, operational bottlenecks, and feature solutions into a clear 3D architectural journey. This hands-on prototyping session allowed all four remote group members to align our user research data that gathered from our 54 campus respondents which a tangible ecosystem map, ensuring every digital element we design directly addresses a real-world campus pain point .   Notes: This lego model is created using website called mecabricks.com 2. Ideation/Conceptualisation Outcomes The finalized Lego model serves as a direct, structural metaphor linking verified the u ser needs to the a pplication features and functions of the ...

 Introduction In today’s digital era, technology plays an important role in simplifying daily activities and improving the efficiency of various services. Online reservation systems have become increasingly popular because they provide users with a more convenient, organized, and time-saving experience. As technology continues to develop rapidly, service-based businesses such as barbershops are also beginning to adopt digital solutions to enhance customer satisfaction and improve service management. UUM Barbershop is a mobile reservation application developed specifically for university students, staff members of Universiti Utara Malaysia (UUM), and residents living around the Sintok area. The application allows users to book haircut appointments online without having to spend long hours waiting at the barbershop. Through this system, customers can choose available time slots according to their personal schedule in a more efficient and systematic manner. The development of the UUM ...